Saturday, December 16, 2017

Life is about knowing which button to press

December 3, 2012 by  
Filed under Featured Posts, Free and Laughing, Observe

Knowing which buttonsto press

Three mornings last week I noticed that I woke up way after my alarm had gone off. I figured that maybe I was just so tired that I slept through it. Could I really be that tired though? Or age was really catching up with me and my hearing going? But then I noticed that I was also missing calls. So i knew something was up with my phone. I checked the sound settings and all was in order. Even so, I was still missing calls. I just couldn’t understand why. Friday evening the matter became urgent as I planned to run with my group in the morning and had to have my alarm working – it was too risky to trust my inner alarm for a 6.30 a.m. Saturday morning wakeup. I fiddled yet again with the sound settings to no avail. So off I went to the Telus store (my mobile service provider).

I handed the phone to the young lady, explained the problem, to which she responded: “Oh that’s not a problem”, took the phone, and just pressed a button. Voila – phone worked. Klutz! Simpleton! Neanderthal! I felt like crawling into the ground. “That’s it”? I asked incredulously. “Yes. See this button here? It was on silent”.

As I left the store, happy that the problem had been solved in about 3 seconds and that I wasn’t facing the prospect of major repairs or replacement, I thought to myself: “Isn’t life just like that – knowing which button to press”?

Yes. Driving a car? Know which button to press. Piloting a plane? Know which button to press. Operating a machine? Know which buttons to press. Leading people? Know which emotional buttons to press. That’s what expertise and competence is all about – knowing which buttons to press.

And sometimes, the most important button to know how to press is “HELP”.


One Response to “Life is about knowing which button to press”
  1. Audrey says:

    So true Marguerite, but you forgot another important button: tech savvy kids!